According to a recent survey commissioned by Engage People, a loyalty network, 84% of US-based consumers would use a “pay with points” redemption option if it were offered. This marks an increase from 80% of respondents in a similar survey conducted in 2022. Additionally, 76% of consumers expressed a willingness to switch credit cards in order to access improved pay with points benefits. The survey also found that consumers’ primary motivation for using pay with points is to save money and combat inflation. Preferred redemption locations include grocery stores, online retail, gas stations, and fast-food restaurants.
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